The E-mark, also known as the E-number, is a marking for vehicle parts used in mopeds and light motorcycles. This identification is necessary to comply with European regulations and standards. The E-number consists of the letter "E" followed by a specific combination of numbers or letters that indicates the type and approval of the part. Parts such as headlights, taillights, or brakes require this marking to ensure they comply with EU requirements.

For technical support, you can reach us by phone at x or by email from Monday to Friday between 10:00 am and 4:00 pm. info@elmox.deFurthermore, you can send us a WhatsApp message to the number above at any time. We strive to contact you quickly.

Yes, we offer assembly and installation services. The cost varies depending on the item. Contact us directly so we can provide you with a personalized, no-obligation quote.

We offer a two-year warranty on all spare parts. However, due to specific requirements, we cannot offer a warranty or guarantee on tuning and performance parts, which are often racing components. Please feel free to contact us if you have any questions!

We typically ship 80% of orders received by 2:00 PM the same day. Within Germany, we charge a flat shipping fee of €4.99. For international orders, the fee is €24.90. Please note that tire orders are shipped via DPD.

Yes, you can return your order or parts of it to us within 14 days. You can use the following for this purpose: Return form Use it in the foot area of our shop.