The E-mark, also known as the E-number, is a marking for vehicle parts used in mopeds and light motorcycles. This identification is necessary to comply with European regulations and standards. The E-number consists of the letter "E" followed by a specific combination of numbers or letters that indicates the type and approval of the part. Parts such as headlights, taillights, or brakes require this marking to ensure they comply with EU requirements.

For technical support, you can reach us Monday to Friday between 10:00 a.m. and 4:00 p.m. by phone at x or by email at info@elmox.deYou can also send us a WhatsApp message at any time to the number above. We will endeavor to get back to you as quickly as possible.

Yes, we offer assembly and installation services. Costs vary depending on the item. Contact us directly so we can provide you with a customized, non-binding quote.

We offer a two-year warranty on all spare parts. However, due to the specific requirements of tuning and performance parts, which are often racing items, we cannot offer a warranty or guarantee. If you have any questions, please feel free to contact us!

We typically ship 80% of orders received by 2:00 PM the same day. Within Germany, we charge a flat shipping fee of €4.99. For international orders, the fee is €24.90. Please note that tire orders are shipped via DPD.

Yes, you can return your order or parts of it to us within 14 days. You can use the returns form in the footer of our shop.