Instructions on the right of withdrawal for consumers

Right of withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us

ELMOX, Inh. Rick Bufe , Am Flootgarten 6 A, 29364 Langlingen

Tel: 05082 278 98 50 , Mail : info@elmox.de

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocationIf you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Please simply use ourReturn formfor a quick return

Sample cancellation form

If you wish to cancel the contract, please fill out this form and send it back to:

ELMOX, Inh. Rick Bufe

Am Flootgarten 6 A

29364 Langlingen

Tel. : 05082 278 98 50

info@elmox.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only if notification is made on paper)

_________________________
Datum

(*) Delete where not applicable

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded; for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; for the supply of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts - for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; - for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

returns

The terms and conditions set out in this section “Returns” are not a prerequisite for the effective exercise of the right of withdrawal as set out in the section “Information on the right of withdrawal for consumers”.

Customers are asked to report the return to the seller before returning the item. Tel: 05082 278 98 50 – or by email: info@elmox.deto announce the return. This allows the seller to allocate the products as quickly as possible.

Customers are asked to return the goods to the seller as a prepaid parcel and retain the delivery receipt. The buyer bears the direct costs of returning the goods.

Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer's possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages resulting from inadequate packaging.

Cancellation policy for services

Consumers have a fourteen-day right of withdrawal.Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must notify us (ELMOX, owner Rick Bufe, Am Flootgarten 6 A, 29364 Langlingen, Germany, info@elmox.de, Telephone: 05082 278 98 50) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract. For a contract for the provision of services that obliges you to pay a price, the following applies: The right of cancellation also expires (prematurely) with the full provision of the service if you have expressly agreed before the start of provision that we begin providing the service before the expiry of the cancellation period and have confirmed your knowledge that your right of cancellation expires with full fulfilment of the contract by us. Sample cancellation form (If you wish to cancel the contract, please fill out this form and send it back.) – To ELMOX, Inh. Rick Bufe, Am Flootgarten 6 A, 29364 Langlingen, Germany, info@elmox.de – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if notification is made on paper) – Date (*) Delete as appropriate. Special information If you finance this contract with a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly likely if we are also your lender or if your lender uses our cooperation to finance the loan. If the loan has already been paid to us when the revocation takes effect, your lender will assume our rights and obligations arising from the financed contract with regard to the legal consequences of the revocation or return. The latter does not apply if the contract in question concerns the acquisition of financial instruments (e.g., securities, foreign currencies, or derivatives). If you want to avoid a contractual obligation as far as possible, exercise your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.